How to change the license from 'VPS' to 'Dedicated' platform?

Question

• Is it possible to change the platform of a Plesk license from 'VPS' to 'Dedicated'?
• I purchased the wrong license key - 'VPS'. Can it be switched to 'Dedicated'?

Answer

NOTE: the information below is for the lease-type licenses from Plesk Online Store only. 
If you are a Plesk Partner - please contact your Sales Representative, otherwise - please contact  Licensing and purchase support for assistance. 

Plesk license platform change from 'VPS' to 'Dedicated' is supported

Via Plesk 360

• Login to Plesk 360 (How to login to Plesk 360?). 
• Go to 'Licenses' tab
• Proceed through the 'Upgrade' button: 
  Web Pro for VPS > Web Pro for Dedicated; 
  Web Host for VPS > Web Host for Dedicated;
  Web Admin for VPS > Web Admin for Dedicated.
• Once upgrade is processed, you will get an email from cleverbridge with an invoice

• After the invoice is received, try to install license in Plesk using the same activation code.

   

Via WebPros Dashboard

• Login to WebPros Dashboard 
• Click on your profile in the upper right corner and select "Subscriptions and Licenses"
• Find "Manage your Plesk licenses" and click "Manage"
• Proceed through the 'Upgrade' button: 
  Web Pro for VPS > Web Pro for Dedicated; 
  Web Host for VPS > Web Host for Dedicated;
  Web Admin for VPS > Web Admin for Dedicated.
• Once upgrade is processed, you will get an email from cleverbridge with an invoice
• After the invoice is received, try to install license in Plesk using the same activation code.

In case any assistance is required, please contact licensing team via chat in Plesk 360 or through the form Plesk licensing and purchase support.

On the contrary, it is not possible to change server platform from Dedicated to VPS for an existing license.